Contingent Work and the Staffing Industry

Economic analysts are increasingly pointing to a newly emerging economy where greater flexibility, ongoing workplace transformation, and enhanced responsiveness to market pressures are the new rules of the game. At the center of this “new economy” is the phenomenon of contingent work, fueled both by employers’ desires to increase flexibility while reducing costs and by a growing number of staffing agencies that have formed to service these needs. Staffing agencies – such as temporary help agencies, professional employer organizations, and other labor contractors – now operate as important for-profit labor market intermediaries, actually hiring workers for their business clients and brokering the relationships between business clients and workers.

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